Privacy Policy

Last updated: September 2024

Brisk Thicket Ltd ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brisk-thicket.sbs and use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register for a course or create an account
• Complete an enquiry form
• Subscribe to our newsletter
• Contact us directly

The personal information we collect may include:

• Name
• Email address
• Postal address
• Payment information (processed securely by third-party payment providers)
• Course preferences and enrolment history

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your course enrolments and payments
• Send you course materials and updates
• Respond to your enquiries and requests
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: To fulfil our obligations when you enrol in a course
• Legitimate interests: To improve our services and communicate with you
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and services
• Payment processors for transaction processing
• Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Course completion records are typically retained for seven years.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Brisk Thicket Ltd
47 Greenfield Lane
Manchester, M15 4QT
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.